Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Name, email address, company details
• Payment Information: Billing address, payment method details (processed securely by our payment providers)
• Content: Blog posts, keywords, and other content you create or input
• Communications: Messages you send to our support team

Information We Collect Automatically

• Usage Data: How you interact with our Service, features used, time spent
• Device Information: IP address, browser type, operating system
• Cookies: We use cookies to improve your experience and analyze usage

2. How We Use Your Information

We use your information to:

• Provide and improve our Service
• Process payments and manage your account
• Generate AI content based on your inputs
• Send important updates and notifications
• Provide customer support
• Analyze usage patterns to improve our Service
• Comply with legal obligations

3. Information Sharing

We don't sell your personal information. We may share information in these situations:

Service Providers

We work with trusted third-party providers for payment processing, hosting, analytics, and customer support. These providers are contractually bound to protect your information.

Legal Requirements

We may disclose information if required by law, to protect our rights, or to ensure the safety of our users and the public.

Business Transfers

If we're acquired or merge with another company, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection
• SOC 2 compliance

5. Your Rights and Choices

Access and Control

You can:

• Access and update your account information
• Download your content and data
• Delete your account and associated data
• Opt out of marketing communications

Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect some Service functionality.

Data Portability

You can export your content and data in standard formats through your account settings.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide our Service
• Required by law or for legitimate business purposes

When you delete your account, we'll delete your personal information within 30 days, except where retention is required by law.

7. International Data Transfers

Our Service is based in the United States. If you're located outside the US, your information will be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers.

8. Children's Privacy

Our Service is not intended for children under 13. We don't knowingly collect personal information from children under 13. If we become aware of such collection, we'll delete the information promptly.

9. California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt out of the sale of personal information (we don't sell personal information)
• Right to non-discrimination for exercising your privacy rights

10. European Privacy Rights

If you're in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

11. Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• Email: privacy@poast.io
• Address: 123 Tech Street, Suite 100, San Francisco, CA 94105
• Phone: +1 (555) 123-4567